Privacy Policy

Last updated: June 12, 2026

Nuevo Coastal respects your privacy. This Privacy Policy explains how Nuevo Coastal (“Nuevo Coastal,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit nuevocoastal.com, submit an inquiry, communicate with us, or use any related services offered through the website.

Nuevo Coastal is a real-estate marketing and information platform focused on properties in Cabo San Lucas, Baja California Sur, and other coastal communities in Mexico. We may connect visitors with real-estate professionals who can answer questions, provide listing information, arrange property tours, or assist with a real-estate inquiry.

By using this website, you acknowledge the practices described in this Privacy Policy.

  1. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide when you fill out a form, request information about a property, subscribe to updates, or contact us by email, phone, text message, or WhatsApp.

This may include:

  • Your name
  • Email address
  • Phone number
  • Preferred method of communication
  • Property interests or preferred locations
  • Approximate budget or price range
  • Whether you are interested in buying, selling, investing, or requesting a property tour
  • Questions, messages, and other details you choose to share

Please do not submit sensitive personal information unless it is necessary for your specific request.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect limited technical information, such as:

  • Internet Protocol (“IP”) address
  • Browser type and device type
  • Operating system
  • General geographic area, such as city, state, or country
  • Pages viewed and time spent on the website
  • Referring website or advertising campaign
  • Links, buttons, or forms you interact with
  • Date and time of your visit

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

Information From Third-Party Platforms

We may receive information when you interact with Nuevo Coastal through social media platforms, advertising platforms, listing services, embedded maps, WhatsApp, or other third-party services.

Your use of third-party platforms is also subject to their own privacy policies and terms.

  1. How We Use Your Information

We may use personal information to:

  • Respond to questions and property inquiries
  • Provide requested listing details or neighborhood information
  • Connect you with a real-estate professional who can assist with your inquiry
  • Arrange calls, consultations, or property tours
  • Keep records of communications and follow-up requests
  • Improve the website and understand which content is most useful
  • Measure the performance of advertising and marketing campaigns
  • Send property updates, newsletters, or promotional messages when you have requested them or when otherwise permitted by law
  • Prevent fraud, maintain security, and comply with legal obligations

Nuevo Coastal does not use your personal information to make lending, credit, or legal decisions.

  1. Sharing of Personal Information

We may share your information only when reasonably necessary for the purposes described in this Privacy Policy.

Real-Estate Professionals

When you submit a property inquiry or request assistance, we may share your contact information and relevant inquiry details with the real-estate professional assigned to respond to your request. This may include an agent, broker, property representative, developer, or other professional involved in the property inquiry.

Service Providers

We may share information with companies that help us operate the website or communicate with visitors, such as:

  • Website hosting and technical-support providers
  • Contact-form and email providers
  • Customer-relationship-management tools
  • Analytics providers
  • Advertising platforms
  • Spam-prevention and website-security services

These service providers may process information only as needed to perform services on our behalf or as otherwise permitted by their terms and applicable law.

Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our rights or property, prevent fraud, or protect the safety of visitors and others.

Business Transfers

If Nuevo Coastal is involved in a merger, acquisition, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

  1. Cookies, Analytics, and Advertising

Nuevo Coastal may use cookies and similar technologies to operate the website, measure traffic, understand visitor behavior, and evaluate marketing campaigns.

Depending on the tools enabled on the website, these technologies may include analytics services, advertising pixels, or conversion-tracking tools provided by platforms such as Google or Meta.

Some advertising technologies may use information about your browser, device, or website activity to measure campaign results or deliver more relevant advertising. Depending on the jurisdiction and the specific tools being used, this type of disclosure may be treated as “sharing” of personal information for advertising purposes.

You can limit cookies through your browser settings. Where available, you may also use the website’s cookie-preference settings to manage non-essential cookies.

Where required by applicable law, we will recognize valid browser-based privacy preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of the sale or sharing of personal information.

  1. Email, SMS, and WhatsApp Communications

If you request information, we may contact you by email, telephone, SMS text message, or WhatsApp regarding your inquiry.

If you subscribe to property updates or promotional communications, you may unsubscribe at any time:

  • For marketing emails, use the unsubscribe link included in the message.
  • For SMS text messages, reply STOP to opt out.
  • For WhatsApp communications, send a message asking us to stop contacting you.

Message and data rates may apply to SMS or WhatsApp communications. Message frequency may vary.

Consent to receive promotional messages is not a condition of purchasing a property or receiving a response to a property inquiry.

  1. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Ask what personal information we have collected about you
  • Request a copy of your personal information
  • Correct inaccurate or outdated information
  • Request deletion of your personal information
  • Object to or restrict certain uses of your information
  • Withdraw consent for optional communications
  • Opt out of certain advertising-related disclosures

To submit a privacy request, email hola@nuevocoastal.com with the subject line Privacy Request. We may need to verify your identity before completing certain requests.

  1. Notice for California Residents

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), or when we voluntarily extend similar choices as a matter of practice.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information:

Category

Examples

Primary Purpose

Identifiers

Name, email address, phone number, IP address

Responding to inquiries and communicating with visitors

Internet or network activity

Pages viewed, referral source, interactions with the website

Analytics, website improvement, and campaign measurement

General geolocation

Approximate location derived from an IP address

Analytics and relevant content

Commercial information

Property interests, preferred location, budget range

Responding to real-estate inquiries

Inferences

Possible property preferences based on information you provide

Improving the relevance of follow-up communications

We do not knowingly collect sensitive personal information through the website for the purpose of inferring personal characteristics.

California Privacy Rights

Where applicable, California residents may have the right to:

  • Know the categories and specific pieces of personal information collected
  • Know the categories of sources and the purposes for collection
  • Request deletion of personal information, subject to legal exceptions
  • Request correction of inaccurate information
  • Opt out of the sale or sharing of personal information
  • Limit certain uses of sensitive personal information, where applicable
  • Exercise privacy rights without unlawful discrimination

Nuevo Coastal does not sell personal information for money.

However, if advertising pixels or similar technologies are enabled, certain disclosures to advertising platforms could be treated as “sharing” under California law. Where required, visitors may opt out through the website’s cookie settings, a designated privacy-choice link, or a valid GPC browser signal.

To submit a California privacy request, email hola@nuevocoastal.com with the subject line California Privacy Request.

  1. Privacy Rights for Individuals in Mexico

To the extent applicable under Mexican data-protection law, individuals may request to exercise their rights of Access, Rectification, Cancellation, and Opposition, commonly known as ARCO rights.

This may include the right to:

  • Access personal information held about you
  • Request correction of inaccurate or incomplete information
  • Request cancellation of personal information when appropriate
  • Object to certain uses of your personal information

To submit an ARCO request, email hola@nuevocoastal.com with the subject line ARCO Privacy Request and describe the request in reasonable detail.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your inquiry, maintain business records, comply with applicable law, resolve disputes, and enforce agreements.

When personal information is no longer reasonably necessary, we may delete it or anonymize it.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when submitting information online.

  1. Children’s Privacy

This website is intended for adults interested in real estate. Nuevo Coastal does not knowingly collect personal information from children under 18 years of age.

If you believe that a child has submitted personal information through the website, contact us so that we can take appropriate action.

  1. Third-Party Websites and Services

The website may contain links to property listings, maps, social media pages, messaging platforms, or other websites operated by third parties.

Nuevo Coastal does not control the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites or services you use.

  1. International Data Processing

Nuevo Coastal may work with service providers or real-estate professionals located in the United States, Mexico, or other jurisdictions.

As a result, personal information may be processed in a country other than the country where you live. We use reasonable measures to handle information consistently with this Privacy Policy and applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the website, our services, or applicable law.

When we make changes, we will post the revised version on this page and update the “Last updated” date at the top.

  1. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Nuevo Coastal
Email: hola@nuevocoastal.com
Website: nuevocoastal.com
Mailing address: 8677 Villa La Jolla Drive #1234, La Jolla, CA. 92037